Paying Your Water Bill
And Other Issues With Water Billing
Water bills are payable by mail or in person in the City Clerks office. Work is in progress to enable on-line payments or by cell phone app. If your payment will be late please call the Clerks office as soon as possible. Paying your bill promptly is the best way to ensure that you have continuous and un-interrupted water service and to avoid any late penalties.
City employees get out to read water meters on or about the 17th of each month. It takes three employees two to three days to read every meter in town. Water bills are mailed out the last week of the month and become due without penalty on the 20th of each month. Late notices are mailed the first working day after the 20th. Water customers have 10 days to bring the bill current. If this deadline is missed a shut-off order will be generated the first working day after the 10 day grace period. At this point there is a $50 re-connect charge that will not be waived. These are picked up daily and the water department employee immediately turns off the water. To have your water service re-connected your bill must be paid up and the penalty paid also.